As of January 1st, 2019 our shipping company has increased their prices for international parcels. Therefore we have had to increase our shipping prices outside Europe as well. Sorry for this inconvenience!
Shipment is by DHL and takes approximately 1 to 8 business days inside Europe and up to 14 business days outside Europe, all depending on your country of residence and the speed of the local Customs Office.
It will be at your own risk should you request that the parcel is left somewhere else, for example behind a shed or next to the porch. Should the parcel go missing once it has been delivered and left outside your home at your request, HUGGABULLZ could not accept any responsibility for the loss. Please ensure you ask for the parcel to be left in a secure place!
Alternatively you could state an alternative delivery address. Occasionally our delivery company deliver on Saturdays at no extra cost. This services is dependent on your local distribution hub, so it can’t be guaranteed. Please note: our delivery company does not accept a P.O. Box as a shipping address. Once your parcel is in transit the shipping address can not be changed.
We always ship with track & trace. In case your parcel goes missing while in transit, we can start a track & trace investigation. Please not that HUGGABULLZ could not accept any responsibility for the loss and that such an investigation can take a couple of weeks.
The shipping costs are dependant on the weight and volume of your parcel. We always ship your parcel as a gift, but please note it is your responsibility for payment of any import duties. If you are not sure please contact your local customs office in the country of your delivery to confirm.