We hope that you are pleased with your purchase. Should you wish to return anything bought from us, we will happily refund or exchange a product provided it is in perfect condition with original packaging and returned to us within 14 days of purchase. Unless delivered damaged, we are unable to accept damaged products .

If we find that the product has not been returned to us in a fully resaleable condition, we reserve the right to refuse a refund on an item, or deduct up to 50% of the original selling price from the refund amount.

Returns Procedure

You can post the item back to us using a postal/courier service of your choice. You are responsible for the cost of returning an item for refund or exchange unless your item is faulty. Where possible, we recommend that you obtain a proof of posting. Please note that HUGGABULLZ cannot be responsible for any posted items until they arrive at our return address.

Once the items have been returned and are deemed to be in in a resaleable condition, HUGGABULLZ will issue a full refund on the items purchased (excluding the original shipping charge). Please allow 14 days for any refunds to be processed.

Return address: HUGGABULLZ – Kokardebloem 3 – 3353 EX Papendrecht – Holland

Item Exchange

If you wish to exchange your item for another item from our range, you can do so within 14 days of receiving the item. The item should be in perfect condition with the original packaging. Please see Returns Procedure for details on sending your item back to us. On receipt of your item for exchange, your replacement item will be despatched back to you, the timescale for which will be dependent on available stock. Should you have any questions on exchanging your items, please don’t hesitate to contact us.

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